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Become a Uvolve VIP and enjoy a permanent
15-25% OFF
discount on selected products.

WHAT DO I GET?

15-25% off our products rrp

Birthday Points

Coaching discounts

THE VIP LADDER

15%

OFF

OPEN VIP

Sign up for free and start collecting points.

What You'll Get

15% OFF selected
products

100 points on your Bday

Early access to product & coaching sales

20%

OFF

GOLD VIP

When you collect 500 Uvolve Points in a 12-month period

What You'll Get

Additional 5% OFF Open VIP products

100 points on your Bday

Early access to product & coaching sales

25%

OFF

DIAMOND VIP

When you collect 1000 Uvolve Points in a 12-month period

What You'll Get

Additional 10% OFF Open VIP products

100 points on your Bday

Early access to product & coaching sales

Uvolve VIP's

Shop, earn points and save!

  • Who will be my coach?
    Our Uvolve team is made up of mulitple coaches. All our coaches are qualified nutritionist, parents and personal trainers with over decades of experience who can accommodate for both male and female clients. They all follow the same key coaching principles to ensure your targets and goals are achieved. Our administrator assigns your coach based on their availability, your goals, dietary requirements and training experience.
  • What kind of clients do you work with?
    We have worked with thousands of people from office workers, busy parents, teachers, tradies, shift workers, defence force personnel, social & competative athletes, emergency and rescue service personnel, personal trainers, nurses, administrators and the list goes on. There isn't a schedule we havn't come across.
  • Do you do meal plans?
    We provide you with one customized example meal plan tailored to your pre-screen upon starting. We do not provide frequent/changing meal plans as our mission is too educate you on what foods you can consume to accommodate for your frequently changing lifestyle, taste buds and digestive requirements to promote a balanced lifestyle and longer lasting results. When you join Uvolve, you will have access to our member's portal and community group where we (and our community) upload frequent recipe ideas to keep your daily menu fun, simple and tasty.
  • What are "macros"?"
    Macros are macronutrients. Your body needs these nutrients in larger amounts in order to function properly as macro means large. In addition, all of these nutrients provide your body with energy measured in the form of calories or kcals. There are three types of macronutrients: carbohydrates, proteins, and fats.
  • How do you figure out my macros?
    When you complete our detailed pre-screen form, you provide us with all the information to specifically calculate your macro requirements for your individual goals.
  • Do my macros ever change?
    Of course! We will assess your adherence and progress when you submit your fortnightly Check-In form. In your Check-In reply, you will receive your new macros if we feel a change is necessary.
  • What are check-ins?
    Your Check-Ins will be an online form submission giving us a detailed overview on the progress of your health and fitness journey. We will ask you a collection of questions where we can evaluate your results, nutrition, training, habits, reflections and much more! Check-Ins are not compulsory but heavily encouraged and are sent out on a fortnightly basis from your start date.
  • Is exercise compulsory?
    We heavily promote movement due to the scientifically proven physical and mental benefits but with our program, exercise is not compulsory. We will calculate your calorie requirements to accommodate for your desired activity level.
  • How do you construct my training program?
    Just like your nutrition, your training programs are completely customised to your goals, limitations and availability to equipment/facilities. They will be written in 4 week blocks to promote progression and recorded in the Uvolve App. You will have video recorded demonstrations for every exercise and access to 24/7 support, including video submissions.
  • What about scans? ie InBody, DEXA, Bod Pod etc"
    Body composition scans are a great tool to collect data and you are more than welcome to share your scan results with us. However, there may be lifestyle factor questions in your pre-screen that we will consider to calculate suitable and attainable macros for you.
  • Will you support me through my journey?
    You betcha! On your Uvovle App, you'll have an in-built messenger direct to your coach that you can access 24/7. This way, you are able to receive support, recommendations, adjust training programs, send videos for feedback and much more!
  • What if I'm outside Australia?
    We definitely coach international members but because we work very closely with the Australian and New Zealand Food database, our service is maximized (especially with nutrition) if you are from Australia or NZ. Unfortunately, we are not up to date with the product list in stores outside of these two countries. Knowing these products allows our coaches to give you the best and most efficient recommendations when altering your daily menu, however, our app does accommodate most countries' full nutritional database including, the UK, USA and Canada.
  • Do you accept international payments?
    Yes we do :) speak to our team and we can kindly confirm if our payment gateway accepts your currency.
  • I need to change my bank details, how do I do that?
    We have recently updated our payment gateway so if you signed up through our checkout page, you can acces your account dashboard HERE where you can update your details. If you filled out our Paychoice form, please contact our admin at hello@uvolve.com.au and they can happily update your account.
  • Sounds great! When and how do I start?
    It's as easy as 1-2-3. Contact us HERE and we will send you more information and links to your Pre-Screen form which will reserve your start date. Our start dates usually fall on a Monday cycle so when it's confirmed by you and our team, you will receive your Welcome Email which will direct you to our checkout gateway. Then just sit back and relax until your start date. Because our programs are not templated and extremely personalised to each individual, we do require 4 days minimum for our coaches to thoroughly access your pre-screen and set up your account.
  • I've submitted all my forms, what happens now?
    All your forms will be processed to open your account with Uvolve. Your Pre-Screen will be sent to your assigned coach and they will get started on your program asap.
  • When will I have access to my app?
    You will have access to your app on your selected start date.
  • How do I access my app?
    We will send you an invitation link via email which will take you to your device's app store. You will also receive our welcome email on your start day with detailed steps on how to begin your journey with Uvolve.
  • Can I receive my nutrition information early to prepare?
    If you would like to receive your nutritional information a day prior, as you are someone who would like to meal prep for the week ahead, please email through and we will do our very best to send you your information on Sunday rather than Monday. Although with our teaching of flexible dieting rather than set meal plans, meal prepping and 'eating the same thing each day' is not required! However, it's a good idea to have your favorite sources of lean protein (like chicken breast, lean beef, greek yogurt, cottage cheese, tuna, or tofu) and your favorite veg/ salad and fruit at home, which will help achieve lots of nutritious meals!
  • When is my first check in?
    Our check ins run on a fortnightly cycle so this will depend on your start date. You may have 1 or 2 weeks until your first check in.
  • When will my first transaction be?
    Your first transaction will be on your start date. Your "Trial" period will be adjusted to line up with your start date.
  • Oh no, something has happened and I cannot start...
    Email our freindly admin team and they will sort out your account straight away.
  • What is so good about Feel Good Protein Water?
    "Feel Good Protein is perfect for any weight loss surgery members for 2 main reasons: ingredient and taste. We source the highest-grade collagen from Germany. The unique collagen sourced is a partially broken-down form of collagen protein known as collagen peptides, similar to the technology used in Protein Perfection. The partial breakdown of the protein allows for easier mixing and much greater absorption by our bodies. In terms of taste, we have achieved a breakthrough! Feel Good Protein Water is so tasty it makes you look forward to your protein drink. We wanted to revolutionise the way WLS members consume protein, as an enjoyable experience rather than a task. Feel Good Protein absolutely achieves this vision, and we believe you should try it for yourself!" - Feel Good Protein
  • Is Feel Good Protein suitable for me?
    "There are no harmful ingredients in Protein Perfection or Feel Good Protein. However when it comes to dietary supplements, we always recommend seeking professional advice from your general health practitioner to ensure that these products are suitable for you. Generally, Protein Perfection and Feel Good Protein is suitable for all, and contain no allergens other than phenylalanine as these are products rich in amino acids. Feel Good Protein is made using bovine collagen, which is an animal product. However Protein Perfection is a great vegetarian friendly alternative made with naturally fermented plant-based amino acids." - Feel Good Protein
  • Where do you source the nutritional information for the items featured in your Ebooks?
    The nutritional values provided in our Ebooks are sourced from the official nutritional information available on the company's website or from the Australian versions of the products or fast-food chains featured.
  • I can't access my download on my Apple device, what do I do?
    There are multiple factors that can prevent PDF downloads on your Apple device, including limited storage, weak internet connectivity, file compatibility, download restrictions, and incorrect app settings. Troubleshoot by checking storage space, ensuring a stable internet connection, trying a different PDF reader or updating iOS, disabling restrictions, and verifying app settings. If the issue persists, seek assistance from Apple Support or the app developer. If you encounter challenges while downloading PDFs from Safari on your iPhone or iPad, consider these possible solutions: Verify if your device has ample storage space, as downloads may fail due to insufficient storage. Ensure a stable internet connection to prevent disruptions during downloads. If you're using a specific app to open PDF files, ensure that the app is updated to the latest version. Download the PDF Document on your computer/laptop, then use Airdrop or Dropbox to transfer it to your iPhone. Check if Safari's download feature is enabled in "Settings > Safari > Downloads". Clear your browser's cache and cookies. iPhone, iPad, or iPod touch Review content blockers or security settings that may hinder PDF downloads and make necessary adjustments to allow downloads from Safari. To enable downloads in Safari, go to the "Settings" of your Apple device, scroll down to find Safari or search it in the top search bar and click on "Safari". Now again scroll down and click on "Downloads". Choose your preferred location of the download from the given options to save downloads on your Apple device. By enabling downloads in Safari, you can easily save PDFs and other files from websites directly to your iPhone or iPad. If you still cannot access your download, please contact us at hello@uvolve.com.au and we will help you asap.
  • I can't access my download on my Android device, what do I do?
    As a first step, please go through the following to rule out local or device issues: Step 1 | Check your operating system and browser Make sure that the device and browser you're using are supported and that you're using the most up-to-date version. If not, you can download a new browser from the Google Play Store. Supported operating systems on mobile devices: Android: 9.0 and above Supported browsers on mobile devices: Google Chrome Safari Step 2 | Clear your cache and cookies Clear your browser's cache and cookies. For instructions on how to clear the cache on your mobile device, please choose from the list below: Android If you still encounter challenges while downloading PDFs, consider these possible solutions: Verify if your device has ample storage space, as downloads may fail due to insufficient storage. Ensure a stable internet connection to prevent disruptions during downloads. If you're using a specific app to open PDF files, ensure that the app is updated to the latest version. Download the PDF Document on your computer/laptop. Check if Safari's download feature is enabled in "Settings > Safari > Downloads". Review content blockers or security settings that may hinder PDF downloads and make necessary adjustments to allow downloads from Safari. If you still cannot access your download, please contact us at hello@uvolve.com.au and we will help you asap.
  • Where do you deliver?
    We currently only deliver our stock nation wide within Australia.
  • Which carrier is delivering my order?
    Your order will be processed by Australia Post Australia Post Visit Australia Post Help Centre Call the Australia Post support team on 13 76 78
  • When will my order be shipped?
    We strive to have these dispatched within 24 hours of your order being placed.
  • Can I change the delivery address after I've placed an order?
    If you need to change the delivery address on your shipment, please contact the carrier once the shipment is in transit directly providing your tracking number.
  • How can I track my order?
    Once our team has packed and shipped you order, you'll receive an automatic email with details of our shipping provider and your tracking number.
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